Toll-free hotline: Monday to Friday from 9.00 to 16.00

0800 311 650

Do you have a problem or question relating to your studies at an Austrian higher education institution?
The new Austrian Student Ombudsman is ready to help! With expert advice, assistance and always in confidence.

You can contact the Student Ombudsman at any time
by e-mail:
by fax: 01 / 531 20-995544 or
by post: Austrian Student Ombudsman, Minoritenplatz 5, 1010 Vienna
(personal appointments can also be made by prior arrangement)

Or use the Contact form:



The Austrian Student Ombudsman

Who for?

The Ombudsman services are available to


Which Issues?

What is not covered?

The Austrian Student Ombudsman cannot

The Student Ombudsman has no authority to issue instructions. Contacting the Student Ombudsman in writing or in person does not interrupt or delay any time limits for lodging an appeal in legal proceedings.

We will do our utmost to offer advice and assistance, and in more difficult situations will act as a mediator.


Dr. Josef Leidenfrost, Austrian Student Ombudsman

Mag. Maria De Pellegrin, Leiter-Stellvertreterin
Dr. Monika Götsch, Sachbearbeiterin
Cindy Keler, Persönliche Assistentin des Leiters
Melissa Koppy, Sekretariat
Franz Kress, Sachbearbeiter
Melanie Lettl, Sekretariat (Lehrling)
Alberina Nuka, Sekretariat
Mag. Nathalie Podda, Sachbearbeiterin
Lotte Redl, Sonderprojekte
Mag. Anna-Katharina Rothwangl, Sachbearbeiterin